Frequently Asked Questions

Absolutely! Empire is for all experience levels. You control your own resistance and pace throughout class, so you can always make the ride your own. Our instructors will help you get comfortable and set up before class begins.

For your first ride, we recommend arriving 10–15 minutes early so we can check you in, help you get settled, and properly set up your bike.

Returning riders should still plan to arrive a few minutes before class begins.

Bring a water bottle and wear comfortable workout clothes you can move in. Socks are required with rental cycling shoes.

Most importantly: bring yourself. We’ll take care of the rest.

Our bikes are designed for cycling shoes with Delta and SPD clips. If you don’t have your own pair, rental shoes are available at the studio for $2 per class.

We know plans change. Please cancel your reservation at least 6 hours before class so your spot can become available to another rider.

Late cancellations and no-shows may be subject to our studio policies and applicable fees.

Yes. A $15 no-show fee may apply if you miss your reserved class without canceling within the required window.

For the safety of our riders and to avoid disrupting class, the studio door will be locked 5 minutes after class begins.

We recommend arriving early so you have plenty of time to check in and get comfortable.